Jenna Couzens | Ex-Amazon & Starbucks Leader ($1B+ P&Ls) | Executive Coach

Jenna Couzens is a product and leadership strategist with over 15 years of experience scaling teams and driving growth at Fortune 500 companies. At Amazon (575B+) and Starbucks (85B+), Jenna managed $1B+ P&Ls, built insight-based product roadmaps, and delivered category growth while maintaining top-tier team inclusion scores.

Her career spans E-commerce, CPG, Retail, AI, and Technology, giving her a deep understanding of how to balance innovation, execution, and accountability in high-stakes environments.

Jenna is known for surfacing unseen barriers and turning complexity into clarity. As Head of Learning and Development for Amazon Private Brands, she designed initiatives that scaled leadership and culture improvement.

Previously, as Head of Product Management at Amazon, she managed a portfolio of over 30 categories. At Starbucks, Jenna led end-to-end product innovation, launching high-impact programs across food and beverage platforms. She specializes in finding blind spots and course-correcting strategies to lock in the best outcomes.

Jenna brings a rare combination of data-driven insight and people-forward leadership to Close Cohen. She describes her approach: “Whether navigating re-orgs or launching new products, my focus stays the same: empower people, build strong cultures, obsess over your customer, and stay curious. I’ve managed rising leaders, and built teams that outperform through change. If you're scaling, evolving, or building what’s next — let’s connect.”